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Our impact, accounts and reports

At Second Step, we believe in a world where everyone affected by mental health problems can create a positive future. On this page find our impact reports, annual accounts, Gender Pay Gap reports, strategic plans, and other information about Second Step's activities, successes, finances, and plans.

Find a report:

Impact reports

Inspiring stories and insights from our clients, staff, volunteers and partners, highlighting our work over the past year and how we achieve our objectives:

Strategic plans

Updated every three years, our strategic plans underpin our work as we continue our mission to promote mental health and wellbeing by supporting people and communities to building brighter futures:

Annual reports and financial statements

Our annual accounts and financial statements detailing our activities, achievements, and reviews of our performance and finances over the years:

Gender Pay Gap reports

Our Gender Pay Gap figures in line with reporting requirements and our commitment to becoming a truly equal organisation:

The Power of Prevention:
Our impact in 2024

We support people in their homes and communities to find the hope and courage they need to change their lives for the better.

Find inspirational stories on the theme of the Power of Prevention:

Past impact reports

Click on the tabs below to find our previous years' impact reports:

2023

Succeeding Together

We’re at our best when we work together – staff, clients, carers and partners – making the most of each other’s talents and strengths. Find inspirational stories on the theme of Succeeding Together:

Read on our website

 

2022
2021
2020
2019
2018
2016/17
2015
2014
2013

Our Strategic Plan:
2023-2026

Rooted in our values of hope & courage, succeeding together, building trust, celebrating diversity and learning & growing, this plan will shape our work through to 2026:

Past strategic plans

Click on the tabs below to find our previous years' strategic plans and business plans:

2022-2023

Raising Ambitions (refresh)

Our plan for 2022/3 continues our theme of the last three years: to raise the ambitions for our clients, our staff, the organisation and the communities we work
in.

Read in full (PDF)

View our plan on a page (PDF)

 

2019-2022
2017-2019

Our year in numbers

Read our latest annual report and accounts for the year ending 31 March 2025:

Past annual reports and financial statements

Click on the tabs below to find our previous years' annual reports and financial statements:

2023-2024

Report and financial statements for the year ending 31 March 2024

Download PDF

 

2022-2023
2021-2022
2020-2021
2019-2020
2018-2019
2017-2018
2016-2017

Further reading

Latest news

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10 February 2026

Ausiah is a senior recovery navigator who works at Wellbridge House in Bristol, part of the Community Rehabilitation team. He recently sat down with…

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Second Step union members strike over pay and union recognition

9 February 2026

Despite ongoing discussions with UNISON, strike action is planned for 17, 18, 19, 20, 21, 23, 25, 26 and 27…

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28 January 2026

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21 January 2026

It goes without saying that nature and wellbeing go hand in hand. Time and time again, nature has been shown to have an irreplaceable impact on…

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Give yourself permission to have an imperfect Christmas

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18 November 2025

Today we’re pleased to introduce Kevin, one of our dedicated peer support workers in Somerset. Kevin is sharing his story…

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Grassroots groups – this is for you! 

18 November 2025

Applications for these grants are now closed. Thank you to everyone who applied – we will be contacting those who…

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“I used to climb mountains”: How Richard found new meaning in life after traumatic loss

4 November 2025

After two heart attacks, Richard* went from a life of adventure to struggling with alcohol, drug use and suicidal thoughts. With support from our housing support service Step…

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