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Volunteer with us

Volunteers are highly valued at Second Step. We have around 100 volunteers at any one time working with us in teams and services across the organisation. Our volunteers provide invaluable support and contribute hugely to the work we do with thousands of vulnerable people. Without them, some of our most important and effective services would not be able to operate as effectively as they do.


We train all our volunteers before they start, so you don’t need to have had any experience to volunteer with us. We just ask that you have empathy and that you’re open to learning new things. All volunteers receive regular one-to-one as well as group supervision, plus a six-month review to make sure you’re getting the experience you’re looking for.

Highly recommended

An impressive 100% of our volunteers would recommend volunteering with Second Step – and this has been the case since the new Volunteering Service was set up in 2015. What’s more, 40% of volunteers moved on from volunteering with us to paid work.

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All kinds of roles

We have a variety of volunteering vacancies so it is likely we will have a role to suit you.  You can find our latest vacancies here.

We’re particularly interested in taking on volunteers who have their own direct experience of mental health problems, homelessness and drug and alcohol dependency. If you feel this sounds like you and you’re in a place now to support others, do talk to us about becoming a peer mentor or other volunteering opportunities. We’d love to hear from you.

At Second Step we believe in recovery
For us, that means believing in hope, courage and change
Recovery becomes a reality when we're confident, courageous and inspire hope in one another
Once we have hope and courage, change can happen
And we can achieve great things