Where we work

Most of our work in the Community Rehabilitation Service takes place in the community. Staff are based at Second Step’s offices in Pennywell Road, Bristol and visit clients in their own homes.

We also have places for 10 people to stay at Wellbridge House in Brentry. Clients are encouraged by our skilled staff team to learn skills to live independently and strategies to help them reconnect back into their community. We will also offer recovery-focused courses and activities for people using the service.

You can find out more about Wellbridge House here (links opens as a PDF).


The service accepts referrals for people who are registered with a Bristol GP, have severe and enduring mental health problems and have previously received substantial intervention from secondary mental health services without resulting in a level of recovery that they would have wanted.

Most of the people we work with have had repeated hospital admissions or have difficulties with self-care, independent living or confidence.

Most of our referrals come from either recovery teams, early intervention services, or in-patient services where there is a current care coordinator allocated.

We ask that if a referral is being made that agreement is sought from the client and the care coordinator.

For more information about the Community Rehabilitation Service call 0117 909 6372 or email  communityrehabilitationservice@second-step.co.uk

Client stories