Home > Our services > Recovery and Mental Health > Community Rehabilitation

Community Rehabilitation

The Community Rehabilitation Service supports people living with complex mental health problems to achieve their goals and gain the skills and confidence to live as independently as possible. 


Since the service began in 2015, we have supported more than 400 people, reduced inpatient admissions and successfully discharged 70% of clients to their GP - a really positive outcome considering many of the people we work with have been in secondary mental health services for many years.

We work in a partnership between Second Step, Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) and Missing Link. The specialist clinical leadership is provided by a AWP Psychologist and brings together social, psychological and medical approaches to give individually tailored support from a team of professionals. The team also includes peer recovery navigators who have their own experience of recovery and mental health services.

Find more information about our work and impact in our Evaluation Report (opens as PDF).


Read Katie's story on how the help she received led her to volunteering at a local radio station.


The service accepts referrals for people who are registered with a Bristol GP, have severe and enduring mental health problems and have previously received substantial intervention from secondary mental health services without resulting in a level of recovery that they would have wanted.

Most of the people we work with have had repeated hospital admissions or have difficulties with self-care, independent living or confidence.

Most of our referrals come from either recovery teams, early intervention services, or in-patient services where there is a current care coordinator allocated.

We ask that if a referral is being made that agreement is sought from the client and the care coordinator.

For more information about the Community Rehabilitation Service call 0117 909 6372 or email sshaltd.communityrehabadmin@nhs.net

Find out more

By watching our photo-essay (below), called Taking Mental Health Outside you’ll find out more about what we do. Taking Mental Health Outside is the result of a four-month experimental film project with staff, volunteers, peer workers and clients from the Community Rehabilitation Service which is both poignant and deeply personal.

Client stories