Community Rehabilitation

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The Community Rehabilitation Service supports people living with complex mental health problems to achieve their goals and gain the skills and confidence to live as independently as possible.

And 95% of clients leave the service to do just that. (See the Service Evaluation Report 2016 below).

Since 2015, we have has supported 300 people, reduced inpatient admissions and successfully discharged 38% of clients to their GP - a really positive outcome considering many of the people we work with have been in secondary mental health service for many years.

And we were delighted our innovative work was recognised nationally when the service won the Collaboration (Integration) award at the Third Sector Care Awards in London in December 2017. 

The Community Rehabilitation team is led by a clinical psychologist, bringing together social, psychological and medical approaches to give individually tailored support from a team of professionals.

Watch our photo-essay, called Taking Mental Health Outside.  This is the result of a four-month experimental film project with staff, volunteers, peer workers and clients from the Community Rehabilitation Service which is both poignant and deeply personal. 

What we do

Specialist staff provide a range of interventions to help people manage their mental health effectively and live as independently as possible, including:

  • tools for wellbeing and recovery
  • psychological support
  • advice around medication
  • education and volunteering
  • help to find appropriate housing
  • and links to community resources and activities.

People with drug and alcohol problems are referred to specialist services when appropriate.

To find out more in-depth information about the impact the service has, please read our Year One Evaluation

Surviving or thriving - read about one of our volunteers and the help she received from the Community Rehabilitation team

Round-the-clock care

Most of our work is community-based with staff based at Second Step’s offices in Brunswick Square, Bristol and visiting people in their own homes. We also have places for 10 people to stay at Wellbridge House in Brentry, plus six flats in Withywood. Clients are encouraged by our skilled staff team to learn strategies to help them reconnect back into their community. We will also offer recovery-focused courses and activities for people using the service.

Who does the service help?

The service supports people from across Bristol, who are usually referred from community and in-patient mental health services. We take referrals from social services, GPs and other voluntary sector agencies across Bristol. We are also happy to discuss self-referrals.

We offer specialist rehabilitation assessment, support and assistance to 100 people with longer-term or more complex mental health problems at any one time. We support people for up to 12 months, sometimes for longer, sometimes for less time. Some will receive intensive short-term care at Wellbridge House, others will receive longer-term support at home in the community.

Our aim is to reach all of Bristol’s communities and to ensure we do this, we have developed strong links with a range of organisations across the city.

For more information about the Community Rehabilitation Service call 0117 909 6372 or email

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