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Our impact, accounts and reports

At Second Step, we believe in a world where everyone affected by mental health problems can create a positive future. On this page find our impact reports, annual accounts, Gender Pay Gap reports, strategic plans, and other information about Second Step's activities, successes, finances, and plans.

Find a report:

Impact reports

Inspiring stories and insights from our clients, staff, volunteers and partners, highlighting our work over the past year and how we achieve our objectives:

Strategic plans

Updated every three years, our strategic plans underpin our work as we continue our mission to promote mental health and wellbeing by supporting people and communities to building brighter futures:

Annual reports and financial statements

Our annual accounts and financial statements detailing our activities, achievements, and reviews of our performance and finances over the years:

Gender Pay Gap reports

Our Gender Pay Gap figures in line with reporting requirements and our commitment to becoming a truly equal organisation:

Succeeding Together:
Our impact in 2023

We’re at our best when we work together – staff, clients, carers and partners – making the most of each other’s talents and strengths.

Find inspirational stories on the theme of Succeeding Together:

Past impact reports

Click on the tabs below to find our previous years' impact reports:

2022

Stories of Change

This report looks back at the experiences of some of our clients and staff as the organisation coped with and then emerged from the Covid pandemic with its challenges, restrictions and lockdowns:

Read on our website

Read as a PDF

 

2021
2020
2019
2018
2016/17
2015
2014
2013

Our Strategic Plan:
2023-2026

Rooted in our values of hope & courage, succeeding together, building trust, celebrating diversity and learning & growing, this plan will shape our work through to 2026:

Past strategic plans

Click on the tabs below to find our previous years' strategic plans and business plans:

2022-2023

Raising Ambitions (refresh)

Our plan for 2022/3 continues our theme of the last three years: to raise the ambitions for our clients, our staff, the organisation and the communities we work
in.

Read in full (PDF)

View our plan on a page (PDF)

 

2019-2022
2017-2019

Our year in numbers

2021-22 was another year of growth for Second Step as we continued to rise to the challenges presented by the Covid-19 pandemic, meet additional demands on our services, and identify the potential benefits of new ways of working as we emerged from the pandemic. Read our latest annual report and accounts for the year ending 31 March 2023:

Past annual reports and financial statements

Click on the tabs below to find our previous years' annual reports and financial statements:

2021-2022

Report and financial statements for the year ending 31 March 2022

Download PDF

 

2020-2021
2019-2020
2018-2019
2017-2018
2016-2017

Further reading

Latest news

Hope Project gets Parliamentary thumbs up

26 March 2024

Did you know that suicide is the biggest cause of death in men under the age of 50 and, what’s…

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Tips for working with colleagues observing Ramadan 

13 March 2024

Ramadan began on Sunday 10 March and will continue until Tuesday 9 April. In this blog post, Hana Ahmed who…

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Who are the women who inspire you? 

8 March 2024

This International Women’s Day, we’re joining in with the themes of Inspiring Inclusion and Invest in Women: Accelerate Progress. We…

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Equitable care for All: The LGBTQ+ healthcare evolution

27 February 2024

To coincide with LGBTQ+ History Month, our colleague Terry Starr has taken the time to reflect on this year’s theme of medicine, exploring historical discrimination in healthcare, and current efforts for equitable healthcare provision.

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Saying no to criminalising people who are homeless

19 February 2024

You may have seen that the UK Government is trying to pass new laws that would criminalise sleeping on the…

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How a Dungeons & Dragons fantasy game provoked real-life change

12 February 2024

Recovery Coach Alex explains how role-playing in a fantasy game provided the safe space for a newfound reality and gave…

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Finding your voice on Time to Talk Day

1 February 2024

On Time to Talk Day 2024, our Digital Communications Officer, Jo, opens up about using her own voice. In an honest account, she reflects on supporting others with their mental health while avoiding the instinctive “Yeah, not too bad” response about her own.

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Looking out for the next generation – the importance of children’s mental health

30 January 2024

To mark Parents Mental Health day on 27 January, we asked Second Step Bank Team worker Emma to write about…

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Healing verses: poetry and prose from Community Rehabilitation

16 January 2024

Our Community Rehabilitation service in Bristol recently ran a creative writing group. Members met on Wednesday afternoons and wrote a mixture of…

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Succeeding together throughout 2023

8 January 2024

Today we launch our 2023 Impact Report highlighting some of the many inspiring stories and highlights of the last 12…

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