Contact us

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We'd love to hear from you

If you have a comment or suggestion on how we can improve the support we provide we would love it hear it.  Find out how here

Looking for support?

If you need mental health support, you will need a referral from the NHS or local authority to access our services. Each service has a different referral process and details can be found on webpage for that service.  We work closely with local councils to give support but we do not provide emergency housing support directly.

If you are currently receiving support from a Bristol Mental Health service or are a carer, you can enrol on one of our free wellbeing courses without a referral. You can find out more on our Bristol Wellbeing College page.

If you are in crisis and need immediate support, please dial 111 or call the Samaritans on 08457 90 90 90

If you feel that you are at risk from abuse we can help.  See how here.

Our Bristol office

Second Step Bristol
9 Brunswick Square
0117 909 6630

How to find us


Our Bath office

Second Step Bath & North East Somerset
South Vaults
Green Park Station
01225 750926 / 750927

Our North Somerset Office

69 Old Street
BS21 6BT

0333 023 3504

Mental health service commissioners

If you commission mental health services for the NHS or a local authority and are interested in finding out more about what we do please email


Second Step is an exempt charity regulated by the Financial Conduct Authority Reg no: 25597R