North Somerset Wellbeing Service

Dawn dip at Clevedon

North Somerset Wellbeing Service is a new mental health service for people living in Weston-super-Mare and Clevedon, with plans to extend to other areas in the region very soon.

Starting in July, following a process managed by the local Clinical Commissioning Group and the District Council, the new service launched officially on 10 October 2018, World Mental Health Day.

The Wellbeing Service team works alongside people with mental health problems, offering motivation and support to help people take a step forward in their recovery journey, using Wellbeing College style activities and techniques.

Justine Keeble, Chair of Clarity, an independent group of people who have used or are currently using mental health services in North Somerset, said: 

“We welcome Second Step’s new Wellbeing Service as it will provide people with much-needed mental health support which is simply not otherwise available in North Somerset.”

The new service runs a focused programme of workshops, courses and activities that help people to manage their mental wellbeing and work towards their recovery goals. Our timetable includes courses or workshops on a variety of community activities, study, volunteering or a return to work.

We support people to create and complete a personal wellbeing plan based on taking part in our Wellbeing College style learning activities and one-to-one check-ins. Our workshops and courses use practical and rewarding approaches, some of which are drawn from the successful and well-attended Bristol Wellbeing College which Second Step has run since 2015. 

The Wellbeing Service works closely with partners and community groups across North Somerset to provide a bridge for people to build community links and networks and to reduce isolation.  The service is for people who need additional mental health support beyond that provided by their GP and aims to reduce the need to use secondary mental health services (consultants and specialists) and support people to move from hospital back into the community.

Our current timetable to the end of December 2018 is available here.  To access the service please contact us direct, or if you are a professional or organisation looking to make a referral on behalf of another person you can do so using this referral form

If you have any queries or need more information please contact Hannah Young on 0333 023 3504 or email

Services are available during the week and we plan to offer some evening sessions in the near future.

If, however, you feel you are in crisis and need support, please contact your GP or support worker. And, if you need urgent and immediate support, please contact the Samaritans on 116 123.