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North Somerset Wellbeing Service

The North Somerset Wellbeing Service works alongside people with mental health problems. Using Wellbeing College style activities and techniques, the service offers motivation and support to help people take a step forward in their recovery journey.

Much needed mental health support in North Somerset

North Somerset Wellbeing Service is a new mental health service for people living in Weston-super-Mare and Clevedon, with plans to extend to other areas in the region very soon.

Starting in July, following a process managed by the local Clinical Commissioning Group, the new service launched officially on 10 October 2018, World Mental Health Day.

The Wellbeing Service team works alongside people with mental health problems, offering motivation and support to help people take a step forward in their recovery journey, using Wellbeing College style activities and techniques.

Justine Keeble, Chair of Clarity, an independent group of people who have used or are currently using mental health services in North Somerset, said:

“We welcome Second Step’s new Wellbeing Service as it will provide people with much-needed mental health support which is simply not otherwise available in North Somerset.”

Courses, workshops and activities

The new service runs a focused programme of workshops, courses and activities that help people to manage their mental wellbeing and work towards their recovery goals. Our timetable includes courses or workshops on a variety of community activities, study, volunteering or a return to work. Axed mental health service praised as 'lifeline' granted funding until 2020

We support people to create and complete a personal wellbeing plan based on taking part in our Wellbeing College style learning activities and one-to-one check-ins. Our workshops and courses use practical and rewarding approaches, some of which are drawn from the successful and well-attended Bristol Wellbeing College, which Second Step has run since 2015.

The Wellbeing Service works closely with partners and community groups across North Somerset to provide a bridge for people to build community links and networks and to reduce isolation. The service is for people who need additional mental health support beyond that provided by their GP and aims to reduce the need to use secondary mental health services (consultants and specialists) and support people to move from hospital back into the community.

Our current timetable for April to June 2019 is available here.  You can also find our July-September timetable here.

Accessing our service

To access the service please contact us direct, or if you are a professional or organisation looking to make a referral on behalf of another person you can do so using this referral form.

If you have any queries or need more information please the team on 0333 023 3504 or email NSWellbeing@second-step.co.uk

Services are available during the week and we plan to offer some evening sessions in the near future.

Commissioners have decided to extend our contract by 12 months. It was due to expire at the end of June 2019 and has been extended to end June 2020.


If, however, you feel you are in crisis and need support, please contact your GP or support worker. And, if you need urgent and immediate support, please contact the Samaritans on 116 123or email jo@samaritans.org.