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North Somerset Wellbeing Service

The North Somerset Wellbeing Service is for anyone who needs mental health support outside of GP care. We support people in their recovery journey to reduce the need to use mental health care specialists, and to help the move from hospital care back into successful community life.

Using Wellbeing College style activities and techniques, the service offers motivation and support to help people take a step forward.   The service is available for people living in North Somerset and who are aged 18 and over.

Below you can find out about our activities and how you can join in.  Our referral information is at the end of the page.  If you have any questions or would like some more information then please call the team on 0333 023 3504 or email NSWellbeing@second-step.co.uk

If you feel you are in crisis and need support, please contact your GP or support worker. And, if you need urgent and immediate support, please contact the Samaritans on 116 123 or email jo@samaritans.org.

Our activities

Accessing our service

To be eligible for the service you will:

  • be aged 18 or older
  • be in need of mental health support beyond that offered through their GP at primary care.
  • need support with personal recovery to manage their mental health and wellbeing within the community (either to prevent need for secondary mental health services or in transition from secondary services to the community)
  • be willing to work in partnership with the Wellbeing Service on their recovery and wellbeing
  • be registered with a North Somerset GP or be eligible to register

Self referral

If you meet the above criteria and wish to join in with one of our activities then please contact us on 03330233504 or complete a self referral form found here.  

To refer someone else

If you are a professional looking to make a referral on behalf of another person, you can do so by using the referral form here.

Safe Haven Crisis Centre

Second Step are opening a new Crisis and Recovery Centre service in Weston-super-Mare for Spring 2020.  Find out more here.