Mental Health and Wellbeing Partnership for BaNES, Swindon and Wiltshire
A voluntary sector partnership delivering community mental health services in Bath and North East Somerset (BaNES), Swindon and Wiltshire

Welcome to the BaNES, Swindon and Wiltshire (BSW) Mental Health and Wellbeing Partnership. We are a voluntary sector partnership committed to providing expert mental health support at the right time and in the right place for people living in BSW.
The BSW Mental Health and Wellbeing Partnership is a new collaboration made up of:
- Second Step – A leading mental health charity in the South West
- Alabaré – A national homelessness and mental health charity based in Wiltshire
- Nilaari – A Black-led mental health charity
- Missing Link – A charity that provides women's mental health services
We have worked closely with former providers, Bath Mind, Swindon and Gloucestershire Mind and Rethink to ensure a smooth and supportive transition for all clients, staff, and partners.
We will continue to work closely with NHS community mental health services provided by Avon and Wiltshire Mental Health Partnership Trust (AWP).
Our services
We offer a range of support services to help people manage their mental health and wellbeing, including:
- Access Community Mental Health – Community-based teams who work alongside people to help them find ways of improving and managing their mental health, focusing on their unique strengths and interests.
- Intensive Outreach Service – Personalised support for people experiencing serious mental health challenges.
- Hope House, Chippenham – A short-term residential support service for people in mental health crisis.
- Riverside Sanctuary Place of Calm, Wiltshire – A drop-in mental health and crisis support space for people living in Wiltshire who are struggling with their mental health.
- Physical Health Check Coordination for people with SMI – Supporting people experiencing serious mental health challenges to access physical health checks and improve their physical health.
- Need help in a crisis? Find crisis support here.
Find community mental health services in:
Bath and North East Somerset (BaNES)
- Access Community Mental Health team
- Intensive Outreach Team
- SMI Physical Health Checks Outreach
Swindon
- Access Community Mental Health team
- Intensive Outreach Team
- SMI Physical Health Checks Outreach
- Crisis House, Swindon
Wiltshire
- Access Community Mental Health team
- Intensive Outreach Team
- SMI Physical Health Checks Outreach
- Hope House, Chippenham
- Riverside Sanctuary Place of Calm, Salisbury
Need help in a crisis?
If you need urgent advice or support but it’s not an emergency call NHS111 and select the mental health option (2). If you or someone you know is at immediate risk of harm call 999.
The Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call for free any time, from any phone on 116 123 or you can email jo@samaritans.org.
If you live in Bath, North East Somerset, Swindon or Wiltshire, find crisis support in your area here.
Our vision
Our vision is to be a strong and inclusive voluntary sector partnership, ambitious to deliver expert mental health support to people in Bath and North East Somerset, Swindon and Wiltshire.
Our values
Focusing on recovery – supporting people to find hope, uncover their strengths and thrive
Valuing equity & integrity – ensuring all we do is informed and shaped by diverse voices to give equal access and opportunity
Focusing on what works – understanding the impact and outcomes of our work, valuing what's effective, and working to continually improve services for all people and all communities
Learning together – encouraging collaboration and building trust to share knowledge and best practice with partners across all areas
Leading transformation – advocating for everyone who needs mental health support, improving processes, services and the system as a whole
About our partnership
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