STAR recruitment opportunities

Coming soon!

We’re looking for 2-3 committed people to join the STAR Policy Group.

Are you:

• Someone who has experience of Second Step’s services either as a client or a friend, family member or carer?
• Interested in shaping the policies which set out how Second Step works with clients and their friends, family and carers?
• Able to attend a meeting once every 4-6 weeks either online or in person at Brunswick Square in Bristol for at least 6 months?

The role

• You will work with the Complaints and Policy Officer to support Senior Managers develop and review important policies.
• You will attend Policy Review meetings every 4-6 weeks either online or in person in our offices at Brunswick Square, Bristol. You may be asked to do some preparation in between meetings, which would be agreed with the group.
• You will meet a range of people from Second Step as well as other STAR group members
• You’ll get the chance to put your skills and experience to good use

This is a paid role at £9.50/hour plus expenses.

To register your interest, please contact Georgina Reynolds on 0743 622 7976 or email star@second-step.co.uk  before the 28 October 2022

The Star Improvement Group is a small group of current and former Second Step clients, committed to improving the quality of Second Step services. We want to recruit enthusiastic and committed people who have diverse experiences, from a range of different cultures and backgrounds to join the STAR Improvement Group.

As a group member you will:

• Work with the Quality Improvement Team to carry out reviews of Second Step services. After each review we produce a report detailing the strengths and areas for improvement and our recommendations for the service. Our work makes a real difference to the lives of the people Second Step supports.
• Help us complete at least three Service Reviews every year. Second Step provides a range of different services across the South West, which ensures the work is interesting and varied.
• Play a key role in obtaining feedback from people who are currently supported by Second Step. This includes writing surveys, assisting current clients to complete these, often via telephone and sometimes face to face.
• Be included in every aspect of service reviews, including meetings with frontline staff and team managers.
• Have opportunities to complete detailed analysis of performance data and help produce reports.

What we would like from you:

• To benefit from your experience of receiving services from Second Step (and possibly other organisations). We also welcome carers to apply.
• The ability to attend regular meetings. The group meets regularly; usually for 2-3  hours a week but sometimes more due to the nature of the work. We understand that members may need a break from the work at times and we are supportive and work flexibly as a team to manage this.
• To be willing to complete a Disclosure and Barring Service (DBS) check. You will be supported to apply and Second Step will pay for it to be completed. Please note that the results of a DBS check won’t necessarily exclude someone; Second Step will work positively with the person to manage the issues raised wherever possible.

What we will offer you:

• A warm welcome into the group and to give you an overview of what we do, and how we work together.
• Training and learning opportunities to support you in this role and to develop your skills.
• Support as required - the nature of our work means that people may at times  disclose personal information that can be upsetting or distressing.
• Payments of £12 per hour; this involves signing up to Second Step’s Rewarding Involvement Policy. Payments for any out-of-pocket expenses are paid on the day (e.g. travel expenses), reward payments for your time are paid monthly in arrears.

This role is for up to three years and we will support you to identify further opportunities, develop your CV and provide a reference when you are moving on from the group.

To register your interest, please contact Laura Colebrooke on 07468 011 175 or email star@second-step.co.uk before 28 October 2022

We’re looking for committed people to work with our STAR Recruitment group. This is a pool of people who sit on the panel at interviews for Second Step jobs.

Are you:

• Someone who has experience of Second Step’s services either as a client or a friend,  family member or carer?
• Interested in being a panel member when candidates are interviewed for roles at Second Step?
• Able to attend a training session to learn about our recruitment process?
• Able to attend job interviews on an occasional basis?

The role:

• You will attend training provided by Second Step to learn about our recruitment process and how to be an interview panellist.
• You will work with Human Resources advisors and other staff to interview candidates for all kinds of roles at Second Step.
• Interviews may be held online using MS Teams or in person. Support is available to help with access to technology if needed.
• You will be asked whether you can attend interviews as and when they happen. You will be sent materials such as the job description and will be asked to read them prior to the interview.
• You will meet a range of people from Second Step as well as other STAR group members
• You’ll get the chance to put your skills and experience to good use.

This is a paid role at £12/hour plus expenses

To register your interest, please contact Laura Colebrooke on 07468 011 175 or email star@second-step.co.uk before 28 October 2022.