Golden Key

Golden Key IF Group

Golden Key is a partnership of 19 organisations who work together across Bristol to improve services for people with the most complex needs. All of our clients are experiencing a challenging mix of homelessness, long term mental health problems, dependency on drugs and alcohol and offending behaviour.

By working closely with these clients, we are able to see the system through their eyes and pinpoint areas where it is not working. We use this information to identify the changes services need to make for the better, both strategically and operationally.

We are bringing about change at every level – from the way we structure services, to the way we run the city.

Funded by the National Lottery Community Fund, our work is continuously and independently evaluated. This is so lessons can be learned about how services can be made better for the most vulnerable – not just here in Bristol but across the whole of the UK.

At a glance, Golden Key aims to:

  • Unlock the path to the future for a group of people who currently don’t believe they have one. 
  • Engage people who are experiencing three or four of the following situations: homelessness, mental health problems, drug and/or alcohol dependency and offending behavior, who are farthest away from services.
  • Unlock services and enable agencies to be innovative about introducing new ways to help.
  • Embrace new psychological thinking to enable Bristol to be a forward-thinking city with a clear vision for the services required and for change for this client group.
  • Put clients and people with lived experience at the heart of the whole project.
  • Learn together to bring about a lasting impact through cultural and system change

Golden Key is focused on change, which will create long and short term impact for the most vulnerable clients in Bristol. Our current priority is to draw the city together to end homelessness. To find out more follow the link to our #nomore campaign.

or more information go to  Contact the Golden Key Service Coordinator Team on 0117 4289237