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Floating Support - Bath and North East Somerset

Bath and North East Somerset (BANES) Floating Support is a short term service for people with mental health problems who are either finding it difficult to manage their tenancy and could be at risk of losing their home or are moving into a new tenancy and need support to do this.

What support will I receive?

Together we will agree how often you will need support and will develop a recovery plan with you based on your needs, interests and aspirations. We offer both practical and emotional support, including help to:

  • sort out your financial situations
  • filling in forms
  • talking to utility companies
  • help dealing with other agencies
  • meeting new people in the community

Generally you will receive up to two hours of support per week, although this will vary at times depending on your circumstances.

We will review the level of support you receive regularly. Our aim is to help you to get to the stage where you are able to manage your accommodation with the right levels of support, develop a suitable support network and become more independent.

Who can use this service?

If you want to be considered for the Floating Support Service, you need to:

  • either rent your own home or be a home owner
  • have current mental health needs
  • requiring some level of support to live independently
  • be single and aged over 18
  • would like support to manage their tenancy

You may also apply for the service while in bed and breakfast accommodation or while in a hostel or in hospital. However, you will only be able to use the service once you have your own flat or rented accommodation.

You may be part of a family or have a partner, but we will only give support to people on an individual basis - not to the whole family or couples.

Will I need to pay anything?

The support we provide is completely free. Most of our funding to run this service comes from the government's 'Supporting People' programme.

What happens next?

You will need to make a referral to the Bath and North East Somerset Housing and Support Gateway

You can refer yourself or be referred by anyone helping with your support (GP, etc.). We will get background information to help us decide if we are the right service for you.

To find out more you can call us on any of the numbers on either 01225 750926 / 01225 750927

or email us at: banesinfo@second-step.co.uk


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