Home > Our services > Community and Wellbeing > Somerset Crisis Safe Spaces

Somerset Crisis Safe Spaces

Second Step is a proud member of Open Mental Health, an alliance of local voluntary organisations and the NHS in Somerset.  

The organisations work together to ensure that adults in Somerset get the mental health support they need, when it's needed.  You can find out more about Open Mental Health here.

Somerset Crisis Safe Spaces were co-designed by local people with experience of mental health crisis who wanted more support available in the community rather than at hospital. The service is designed for individuals who need immediate and short term crisis prevention and do not require more intensive care from either an emergency or inpatient service.

The service is available Fridays 5:30pm-11:30pm, Saturdays 11am-4pm and Sundays  11am-4pm.  At present support is via telephone calls and Zoom during the day and face-to-face in the evenings.

Where we are

Second Step run this service in Bridgwater, Wells, Glastonbury and Shepton Mallet.  Mindline cover the rest of Somerset.

Who do we support?

We support people over the age of 18, who currently receive support from within the Sedgemoor and Mendip area.

Introductions to our services are currently through Mindline or the Somerset Foundation Home Treatment Team. This will be expanding soon so we can receive referrals from everyone

What we do

We deliver the service using active listening, grounding techniques and work through existing care and support plans, safety plans or developing these with the client.

The service is provided by Recovery Navigators and Peer Volunteers from one of our partners, Chard Watch.

We are able to introduce individuals to other services and support groups to support long term recovery goals.  We can also signpost you to other services for housing, debt, other health problems, substance misuse, and unemployment and government guidelines about Coronavirus (COVID-19).

Anybody who needs mental health support can call Mindline Somerset on 01823 276892, 24 hours a day, 7 days a week or email support@openmentalhealth.org.uk.