Home > Helplines


For anyone over 18 in Bristol, North Somerset and South Gloucestershire who needs mental health advice and help right now, please call 24/7 Support & Connect on 0800 012 6549.

The AWP Wellbeing Line is open 24 hours a day for mental health and emotional wellbeing support: 0300 303 1320.

People in Somerset can call Mindline free on  0800 138 1692. This helpline is also open all day, every day.

If you are in crisis and need immediate support

Please dial 111 or call the Samaritans on 116 123 for free.  Some may find writing an email could be a calm and safe way to work through what's on your mind. Especially if it feels too upsetting to talk about on the phone.  You can email the Samaritans at jo@samaritans.org.  Samaritans volunteers answer each email that comes through.

Our Bristol Wellbeing College and North Somerset Wellbeing are providing online sessions and pre-recorded YouTube sessions.

You can also access useful resources here on our website, including online Wellbeing College recorded sessions and materials and our Dear Friend blog.

If you need to speak to someone please call our main Bristol office on 0117 909 6630 or email reception@second-step.co.uk.