Welcome to Second Step

How we help

Our homeless services help people, including those who are homeless or at risk of becoming homeless, to find suitable accommodation they can call home.

We work with the NHS to run mental health services which focus on the individual - working with them to find the hope and courage to take the next steps in their recovery.

We run a number of services in the community which help people find the hope and courage they need to make the most of their health and wellbeing.

Equitable care for All: The LGBTQ+ healthcare evolution

27 February 2024

To coincide with LGBTQ+ History Month, our colleague Terry Starr has taken the time to reflect on this year’s theme of medicine, exploring historical discrimination in healthcare, and current efforts for equitable healthcare provision.

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Saying no to criminalising people who are homeless

19 February 2024

You may have seen that the UK Government is trying to pass new laws that would criminalise sleeping on the…

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How a Dungeons & Dragons fantasy game provoked real-life change

12 February 2024

Recovery Coach Alex explains how role-playing in a fantasy game provided the safe space for a newfound reality and gave…

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Finding your voice on Time to Talk Day

1 February 2024

On Time to Talk Day 2024, our Digital Communications Officer, Jo, opens up about using her own voice. In an honest account, she reflects on supporting others with their mental health while avoiding the instinctive “Yeah, not too bad” response about her own.

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Looking out for the next generation – the importance of children’s mental health

30 January 2024

To mark Parents Mental Health day on 27 January, we asked Second Step Bank Team worker Emma to write about…

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Healing verses: poetry and prose from Community Rehabilitation

16 January 2024

Our Community Rehabilitation service in Bristol recently ran a creative writing group. Members met on Wednesday afternoons and wrote a mixture of…

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Succeeding together throughout 2023

8 January 2024

Today we launch our 2023 Impact Report highlighting some of the many inspiring stories and highlights of the last 12…

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Tips for coping at Christmas from North Somerset Wellbeing

11 December 2023

Many of us can struggle with our self-care as we deal with the challenges and perceived expectations of Christmas. Our…

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New Year, Same Me

11 December 2023

As 2024 approaches, it can be tempting to start making lists of new year’s resolutions. While it can be good…

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Origami butterflies and mindful crafting in North Somerset

8 December 2023

To coincide with this year’s World Mental Health Day, the Mindful Arts & Crafts group at North Somerset Wellbeing created…

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How to support us


Learn about the many ways that you could make a difference.