Join our team

people working togther

Work for us

We're constantly on the look out for skilled, dedicated and experienced staff to join our team.  Working at Second Step you will help us provide housing, support and hope to thousands of people with mental health problems, learning disabilities and other support needs in the South West of England.

We celebrate diversity and value equal opportunity: the more inclusive we are, the better our work will be. We want to build a team which represents a variety of backgrounds, perspectives, and skills, and we decide employment on the basis of merit and potential. We also welcome applicants from people who have personal experience of using mental health services. 

We recruit casual staff and bank staff across our services on an on-going basis to cover illness, long-term absence and holidays. For enquiries about this and any other role, please email 

Our current vacancies can be found here

At Second Step, protecting your personal information is very important to us and we will ensure your personal data is kept confidential and held securely. Our recruitment privacy notice tells you what to expect when you apply for one of our roles.

A Mindful Employer

A Time to Change Champion


Volunteer with us

Volunteers are highly valued at Second Step. Without them, some of our most important and effective services would not be able to operate. Whether you are looking to give something back as a Volunteer Mentor, gain experience in our Communications team, or learn skills supporting courses in our Wellbeing College, we have roles to suit you.

"I didn’t realise I’d get so much out of it" read about Seb's experience of being a mentor volunteer at Second Step. 

Training and support

We train all our volunteers before they start so you don’t need to have any experience to volunteer with us. We just ask that you have empathy and be open to learning new things. Our volunteers receive 1-2-1 and group supervision frequently, plus a six-month review to make sure they are getting the experience they want.

Lived experience? Try Peer mentoring

People who have had their own experience of homelessness, mental ill health, drug and/or alcohol dependency have a lot to offer. If you feel you are now in a place to be able to support others, talk to us about becoming a Peer Mentor

Current volunteering opportunities

Activity and group facilitator volunteer (North Somerset Wellbeing Service)

One to one volunteers (North Somerset Wellbeing Service)

Wellbeing Cafe support volunteer (Bristol Based)

Board members

How to apply

To make an application go to our volunteer application page and download an application form. And if you'd like to find out more or discuss a volunteering role with us, please call 0117 909 6630 or email  Also have a look at our FAQs page.