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North Somerset Wellbeing Service

Welcome to our virtual Wellbeing College

We have been working with the Bristol Wellbeing College to develop useful online resources during lockdown and we're now starting to look at the future of the service as we move towards face-to-face learning. An important part of this is looking to secure new covid-safe premises and you can find more information about this in our Frequently Asked Questions.

You'll find further content, including ‘Boost Your Mood’ and ‘Maintaining Wellbeing’ on our online resources page here.  

You can also follow our #WhatMakesMeWell campaign on Instagram where clients have been sharing stories about how art and creativity has kept them well during the pandemic. You'll find the weekly stories on the link below.

If you are already using our service, we can also offer virtual wellbeing groups and courses on Zoom. Don’t worry if you don’t have internet access, you can dial into these groups on your phone. We are also still taking referrals, so please email NSWellbeing@second-step.co.uk if you would like more information.

We hope you keep safe and well during this difficult time. If you have any questions, please get in touch nswellbeing@second-step.co.uk or 0333 023 3504

Help, courses and blogs

Useful resources and ideas

Support and helplines

If you feel you are in crisis and need support, please contact your GP or support worker. And, if you need urgent and immediate support, please contact the Samaritans on 116 123 or email jo@samaritans.org.

We've put together a list of local and national support groups and helplines which you can find here.

About us

The North Somerset Wellbeing Service is for anyone who needs mental health support outside of GP care. Using Wellbeing College style activities and techniques, the service offers motivation and support to help people take a step forward.   The service is available for people living in North Somerset and who are aged 18 and over.

We support people in their recovery journey to reduce the need to use mental health care specialists, and to help the move from hospital care back into successful community life.

Accessing our service

To be eligible for the service you will:

  • be aged 18 or older
  • be in need of mental health support beyond that offered through their GP at primary care.
  • need support with personal recovery to manage their mental health and wellbeing within the community (either to prevent need for secondary mental health services or in transition from secondary services to the community)
  • be willing to work in partnership with the Wellbeing Service on their recovery and wellbeing
  • be registered with a North Somerset GP or be eligible to register


Although we are currently unable to offer face-to-face sessions, due to the Coronavirus, we are still accepting new referrals. You will be able to access telephone support and our online wellbeing sessions.

To make a self referral

If you meet the above criteria and wish to join in with one of our activities, then please complete a self referral form found here and email it to NSWellbeing@second-step.co.uk

To refer someone else

If you are a professional looking to make a referral on behalf of another person, you can do so by using the referral form here and emailing it to NSWellbeing@second-step.co.uk

Safe Haven Crisis Centre

Find out about Safe Haven our crisis and recovery centre in Weston Super Mare.