Our services

Second Step is a leading mental health charity in the South West and works to provide support and hope to thousands of people.
We work hand-in-hand with a network of recognised experts and partners, delivering practical help and emotional support to promote mental health and wellbeing. We provide services in Bristol, Bath and North East Somerset and North Somerset.

Our services each have a different referral process which can be found on their individual pages. We work closely with local councils to give support but we do not provide emergency housing support directly.

If you are a commissioner and are interested in finding out more about what we do please email

Our stories

Behind the statistics are the stories. Here you can read real people’s mental health stories. A big thank you to everyone who has chosen to share their experiences.

Latest news

From success stories, relevant news and current projects, to our partners, volunteers and events. Discover the latest happenings at Second Step and in the mental health sector here.
1 March 2018

Two pieces of Martin Dagger's art will be shown at a Bristol exhibition devoted to the artwork of homeless men.

26 February 2018

Paul, who is telling his story as part of our campaign #HomeEqualsHope, joined Second Step Chief Executive Aileen Edwards on BBC Radio Bristol's health hour at the start of the city's Hom

Why Second Step?

less like to visit A&E15% of staff are peers94% of users is happy