Understanding People (Formulation Skills) training

Who this training is for: Staff and managers to gain an understanding of how psychological, adversity and trauma-informed theory supports quality practice and recovery outcomes.

Training duration: Full day (9.30-4.30 with breaks)

This training enhances understanding of client presentations by drawing on psychological theory and developing key skills to support effective practice. Workers will be more able to identify ‘what has happened’ to clients in the past and how these experiences may have led to adaptations to survive various social adversities and trauma impacting their interaction with themselves, others and the world in the present.

Formulation is a constantly evolving process and is most valuable when co-produced with a person using services. The training has lots of group activities and the opportunity to try engaging in a team formulation with your training cohort. 

Learning objectives

  • Consider attachment theory to aid understanding of how people may respond to situations according to past relationships.  
  • Develop understanding of the needs of clients and how to work with them at different stages in the relational journey – engagement, middle, ending. 
  • Consider relational dilemmas and challenges along the recovery journey. 
  • Improve management of incidents and complaints through restorative processes to repair relational ruptures. 
  • Facilitate effective and compassionate working with clients to promote engagement and reduce the risk of retraumatisation. 
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Jo is an incredible trainer, who combines her in-depth psychological knowledge with an easily accessible training style. I liked that the training also gave us the opportunity to think about and share practical ways to apply this knowledge in our services – I learned so much from the other participants."

I really enjoyed the training and approach taken. I learned a lot and liked all the opportunities for reflection and group discussion. I work with researchers so not participants directly, but I hope to bring this idea of giving participants control, alternatives and choices to my conversations with researchers and my own future research practice."

I understand more about the complexities of the concept of trauma at biopsychosocial level. For example, the window tolerance was really useful. It highlighted how many warning signs of vicarious trauma I have/am experiencing. I plan to try to address 'failure to nurture' non-work aspects of life!"

I had no previous experience or understanding of trauma-informed approaches so found this training really informative. I'll be taking the ideas from the training back to my team and continue to champion lived experience."

Contact us

If you are interested in our Vicarious Trauma training or any of our other training modules, please complete the enquiry form below and a member of our training team will be in touch shortly.

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