Following detailed and ongoing discussions with UNISON representatives, we can confirm today that strike action involving up to 116 Second Step employees will take place for four days on 13, 14, 21 and 22 January 2026.
In line with UNISON’s request, we have made a clear offer to look collaboratively at union recognition. As part of our offer, a final agreement on recognition would be subject to a whole staff ballot. This is to ensure all staff have a say in this important decision. It also follows standard practice.
Regarding pay, we cannot offer any uplift for the financial year 2025/2026 because this would put our service delivery at unacceptable risk and is not sustainable. We have made our tight financial situation clear to UNISON at every stage of our negotiations.
Our clients’ wellbeing continues to be our priority
While we respect the right of union members to take lawful industrial action and remain committed to constructive conversations with UNISON, our main priority remains maintaining safe, continuous support for the people who rely on our services every day.
This is why we are implementing our business continuity plans to minimise disruption. Team managers will support colleagues who are working to ensure continued service.
This is not without its challenges, particularly at this time of year, and we are grateful to our hundreds of colleagues and clients for their understanding and support.
If people have questions or concerns, they can contact us on 0117 909 6630 or email reception@second-step.co.uk. You can also visit our Answers to key questions about the strike page.
For media queries, please contact PR & Communications Manager Jane Edmonds on 07841777401 or email jane.edmonds@second-step.co.uk. For out-of-hours queries, please call 07846377292.

