Golden Key

Golden Key is a partnership of 19 organisations who work together across Bristol to improve services for people with the most complex needs. All of our clients are experiencing a challenging mix of homelessness, long term mental health problems, dependency on drugs and alcohol and offending behaviour.

By working closely with these clients, we are able to see the system through their eyes and pinpoint areas where it is not working. We use this information to identify the changes services need to make for the better, both strategically and operationally.

Peer Employability Programme

For people with experience of mental health problems

We understand that it can be daunting to return to work after having time off because of mental health problems. That's why we're working with the Rank Foundation - a grant-giving charitable trust - to look at the barriers faced by unemployed people with mental health problems to get back to work.

The result of this partnership is a new project called the Peer Employability Programme which will support people who have experience of mental health problems to get ready to enter the job market once more. 

UP Project

A new pilot homeless research project called UP (the United Peer project) has started at Second Step. It is a volunteer project looking specifically at how effective peer mentoring support is for someone facing homelessness.

UP’s mentors are unique; they have experienced homelessness themselves or experienced the problems facing those who are homeless. We have recruited mentors and mentees and matched them up to work together on specific and achievable goals.

Research projects

Always pioneering, Second Step prides itself in finding innovative new ways to engage with some of the most vulnerable people in the South West of England. Nowhere is this more evident than in our innovation projects, particularly the Bristol based Golden Key programme funded by the Big Lottery Community Fund. Our research and evaluation work gives you insight into our unique, flexible, dynamic, multi-agency approach.

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