Floating Support - North Somerset

Floating Support North Somerset is a short term service for people with mental health support needs who are finding it difficult to manage their tenancy and could be at risk of losing their home. Alternatively, you could be moving into a new tenancy and need support to do this.

What support will I receive?

Floating Support is designed around the individual and what they need.

Together we will agree how often you will need support and will develop a Recovery Plan with you based on your needs, interests and aspirations. We offer both practical and emotional support, including help to sort out your financial situation, filling in forms, talking to utility companies or simply having someone to talk to.

Generally you will receive up to two hours of support per week, although this will vary at times depending on your circumstances.

We will review the level of support you receive regularly. Our aim is to help you to get to the stage where you are able to manage your accommodation with the right levels of support, develop a suitable support network and become more independent.

Weston-super-Mare Pier Picture

Who can use this service?

If you want to be considered for the Floating Support Service, you need to: 

  • have current mental health needs, requiring some level of support to live independently;

  • be single and aged over 16;
  • be willing to accept support;
  • have basic living skills and the ability to maintain your own home;
  • to be able to take your own prescribed medication;  
  • agree to follow Second Step's Equal Opportunities Policy and
  • be finding it difficult to manage your tenancy

You may also apply for the service while in Bed and Breakfast accommodation or while in a hostel or in hospital. However, you will only be able to use the service once you have your own flat or accommodation.

You may be part of a family or have a partner, but we will only give support to people on an individual basis - not to the whole family or couples. Please discuss this with us.

Will I need to pay anything?

If you are unemployed and on benefits it is unlikely that you will have to pay anything for using this service. If you do have savings or other income, please discuss this with us.

What happens next?

If you are referred to us, we will need to meet with you to complete an assessment so that we can see if we can provide the support you feel you want.

To find out more or to make a referral, you can call us on either of the numbers listed below:

 01934 645 999 or 0300 1239121

or you can email us at: supportalliance@alliancehomes.org.uk

Or referrals can be made in person at any one of our weekly community drop- ins:

  • Mondays 11-1pm ‘1 in 4’ Clevedon
  • Wednesdays 11-1pm Somewhere to go, Weston-Super-Mare
  • Thursdays 10-12pm Clevedon Library
  • Fridays 10-12pm Weston-Super-Mare Town Hall

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