logo for service improvement group

We work with Second Step staff to check the quality of services and to discover the views of people currently being supported by them. We: 

  • Write surveys and questionnaires and analyse the feedback from them
  • Interview service users and members of staff
  • Share our findings and our recommendations about how to improve services.

If you would like to know more about the group, please contact us at sig@second-step.co.uk