Community Supported Accommodation

The Bristol-based Community Supported Accommodation Service (CSA) helps people move out from residential homes or supported living into a home of their own.

The CSA service is run in partnership with Bristol City Council Health and Social Care (HSC), the Avon and Wiltshire Partnership (AWP) and Bristol Mental Health. HSC refers people with learning difficulties to the project and AWP refers people with mental health problems.

The key aim of the project is to give people the opportunity to live more independent lives and acquire the skills to have a tenancy of their own.

Once a referral is made, it usually takes around four months to be offered a flat. A move plan is put together involving all the relevant parties and after three months a review meeting is held to make sure everything is going smoothly and the right number of support hours are being provided.

  • Tenants are given practical support and advice around:
  • personal safety
  • maintaining and building social networks to prevent being isolated
  • managing your home and making it safe
  • looking after your own physical health and wellbeing
  • developing life skills e.g. cooking and cleaning
  • accessing employment
  • accessing specialist services e.g. drug and alcohol, mental health, learning disabilities

Normally the service is free to people receiving benefits, however you may need to contribute towards your support if you have savings or receive a weekly income that exceeds the council’s threshold.


To find out more about the service please call the Second Step CSA team on 01179096630

Useful Links

Health and Social Care 

Avon and Wiltshire Partnership

Bristol Mental Health