Community Rehabilitation Service

This new service opened in April 2015 to support people with long term mental health and complex needs to gain the skills and confidence to live as independently as possible. 

The Care Quality Commission inspected the accommodation side of the service in May 2016 and rated it as 'good' in their subsequent report. To view the report please click here.

Watch this short film to find out more about Bristol's new Community Rehabilitation Service and the high hopes we have for it.

Providing specialist assessment, treatment and interventions, the majority of work takes place in the community rather than on hospital wards. The service is psychologically informed and recovery focused; and is led by a clinical psychologist. 

The Community Rehabilitation Service has high expectations of recovery for everyone it supports. The staff team is diverse and includes people with their own experience of mental health services.

The service is led by Second Step with its partners Missing Link, the women's mental health organisation, and the Avon and Wiltshire NHS Partnership Trust (AWP) and runs alongside AWP's ward-based rehabilitation service.

More skills and independence
Specialist staff provide a range of interventions to help people manage their mental health problems more effectively and to live as independently as possible. These include:

  • psychological support
  • advice around medication
  • developing skills to enable independent living
  • help with engaging in activities and finding work
  • help to find appropriate housing.

Staff also support people who have drug or alcohol problems in addition to their mental health needs and refer them to specialist services when appropriate.

The service is delivered in local community settings, with the accommodation side of the service currently operating from Wellbridge House in Brentry. The accommodation at Wellbridge is temporary, until a new accommodation site is designed and built.

Who does the service help?
The service supports people from across Bristol, including people who have used the rehabilitation hospital wards run by AWP. In the main people will be referred to the service from community and in-patient mental health services. The service operates mainly in the community with staff meeting most people in their own homes as much as possible. During its first year the service will support around 100 people.

Our aim is to reach all of Bristol’s communities, and to ensure we do, we have developed strong links with a range of organisations across the city to ensure our service is inclusive and accessible.

A new accommodation centre for 2016
We are currently working on plans to develop and build new accommodation for the rehabilitation service which, like the current accommodation at Wellbridge, will offer 24-hour support to up to 10 residents. There will be a recovery function on site offering recovery-focused courses and activities to both residents and people who use the service in the community. There will also be six supported flats. The new build is scheduled to be completed in 2016.

The Community Rehabilitation Service is one of the services run by the new mental health system in Bristol, operating under the banner of Bristol Mental Health.  

If you have any questions about the service, please do send them to us at