Help & Advice

What now?

If you would like to speak to someone at Second Step about our services, please call the number given on the relevant service information page or call our main switchboard on: 0117 909 6630

Alternatively, you can contact us by email. Email addresses are given for the specific services on their relevant service page (see the "Our Services" page) or you can email us at

Our office hours are Monday to Friday 9:00am - 13:00 and 14:00 - 17:00pm