Our Aims

Second Step's aim is to deliver recovery and well-being opportunities for people with mental health and other support needs to achieve their hopes and ambitions. 

The geographical focus of our work is the south west, particularly Bristol and surrounding areas.

Second Step offers:

• on-going community support;
• high quality housing with professional back-up;
• an holistic approach to mental health;
• a focus on recovery and wellness;
• in-house specialisms;
• a range of support - from mental health specialists to drug agencies;
• services developed in conjunction with service users;
• a soundly managed organisation with low staff turnover.

Our Values

All our services are based on the following values:

• SecondStep will treat everyone with integrity, respect and dignity.
• The contribution and involvement across the whole organisation of people who use our services is central to our on-going success.
• Hope is central to our work. We want to deliver recovery-orientated services building on people's strengths, courage, resilience and dreams. We encourage empowerment, independence and responsibility.
• We are passionate about social inclusion and will challenge mental health stigma and discrimination.
• We value diversity and difference and are committed to Equality of Opportunity throughout the whole organisation.
• SecondStep values all its staff and volunteers.  We are committed to good employment practices and to sustaining a rewarding working culture.
• SecondStep is well informed and strives to be at the forefront of good practice.  We value learning and reflecting on our work in order to improve services.  Celebrating success is also fundamental to our work. 
• SecondStep values partnership and continues to invest in collaborative working to provide the best possible services.

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